Jesse Vincent wrote:
When reporting this sort of thing, it’s useful to exactly reproduce one
of the messages containing an error for us to see.
Sorry, I have now attached two example mails which hopefully highlight
the problem better. The e-mail addresses at the top of the e-mail body
are in fact meant to be recipients which are a group of users I have
added to be Admin CC watchers for a queue. This group contains two
sub-groups each containing one member, as well as around five users. I
have a scrip set that whenever an e-mail arrives in a queue, this group
are e-mailed. The person who received this e-mail is a member of one of
the sub groups, but would be top of the list if all e-mail addresses
were listed alphabetically.
I hope that clarifies this somewhat.
Thanks and kind regards,
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989
[lboro.ac.uk #31] New case _ test2 .eml (4.59 KB)
[lboro.ac.uk #32] New case _ test .eml (4.7 KB)