RT 3.4.5 Setup Issue

RT Users
1

Hey Everyone,
I’m new to the list, so I apologize if this has already been covered. I’m
building out our new RT 3.4.5 box to replace our existing RT 3.0.x box. I
got past the installation dependencies, and got it installed on the server,
but when I try to run the following:

./rt-test-dependencies --install --with-mysql --with-modperl2

I get the following output:
-----Begin-----

perl:
5.8.3…found
users:
rt group (apache)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (apache)…found
web group (apache)…found
MASON dependencies:
CLI dependencies:
DEV dependencies:
MODPERL2 dependencies:
MYSQL dependencies:
MAILGATE dependencies:
CORE dependencies:
Tree::Simple 1.04…MISSING
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Thu, 16 Feb 2006 11:16:45 GMT
Tree::Simple is up to date.

SOMETHING WAS MISSING!

-----END-----

I have Tree::Simple 1.16 installed on this server.

To test if this was just a nuisance error related to the version, I tried
the rt-setup-database script, and it blew up at line 98. Has anyone seen
this before? Any help would be most appreciated.

Thanks in advance!

Dyl

2

Hey Everyone,
I’m new to the list, so I apologize if this has already been
covered. I’m building out our new RT 3.4.5 box to replace our
existing RT 3.0.x box. I got past the installation dependencies,
and got it installed on the server, but when I try to run the
following:

./rt-test-dependencies --install --with-mysql --with-modperl2

I get the following output:
-----Begin-----
perl:
5.8.3…found
users:
rt group (apache)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (apache)…found
web group (apache)…found
MASON dependencies:
CLI dependencies:
DEV dependencies:
MODPERL2 dependencies:
MYSQL dependencies:
MAILGATE dependencies:
CORE dependencies:
Tree::Simple 1.04…MISSING
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Thu, 16 Feb 2006 11:16:45 GMT
Tree::Simple is up to date.

post the output of
which perl
please

3

Dylan Masson wrote:

CORE dependencies:
Tree::Simple 1.04…MISSING

Quick Solution: Force re-install Perl and then install Tree::Simple

Description:
http://archives.free.net.ph/message/20060120.150350.9edeae80.en.html

~nadeem

4

I had a similar problem install RT onto a Gentoo box where some of the
dependencies were emerged and others installed via CPAN. I solved it by
finding the “missing” module and creating a symlink to it somewhere that
rt-test-dependencies could find it.From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Dylan
Masson
Sent: Friday, February 17, 2006 1:26 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RT 3.4.5 Setup Issue

Hey Everyone,
I’m new to the list, so I apologize if this has already been covered.
I’m building out our new RT 3.4.5 box to replace our existing RT 3.0.x
box. I got past the installation dependencies, and got it installed on
the server, but when I try to run the following:

./rt-test-dependencies --install --with-mysql --with-modperl2

I get the following output:
-----Begin-----

perl:
5.8.3…found
users:
rt group (apache)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (apache)…found
web group (apache)…found
MASON dependencies:
CLI dependencies:
DEV dependencies:
MODPERL2 dependencies:
MYSQL dependencies:
MAILGATE dependencies:
CORE dependencies:
Tree::Simple 1.04…MISSING
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Thu, 16 Feb 2006 11:16:45 GMT
Tree::Simple is up to date.

SOMETHING WAS MISSING!

-----END-----

I have Tree::Simple 1.16 installed on this server.

To test if this was just a nuisance error related to the version, I
tried the rt-setup-database script, and it blew up at line 98. Has
anyone seen this before? Any help would be most appreciated.

Thanks in advance!

Dyl