RT 3.4.4 vs 3.6.0

Hi!

Did you compare performance of 3.4.x and 3.6.x release???

I ask because in my 3.4.x x2 or even x3 faster than 3.6.x…

WBR, Alexey G Misyurenko ( MAG-RIPE | MMAGG-RIPN )
CTO of Caravan ISP http://www.caravan.ru
Phone: +7 095 3632252 Cell: +7 095 5082794

Hi!

Did you compare performance of 3.4.x and 3.6.x release???

I ask because in my 3.4.x x2 or even x3 faster than 3.6.x…

I’d be very interest in hard numbers to back up that statement. What,
specifically is faster? How fast does each version load? Same hardware?
Same database? 3.6 shouldn’t be slower than 3.4. And if it is, we’ve got
some work to do.

Jesse

Jesse Vincent wrote:

Hi!

Did you compare performance of 3.4.x and 3.6.x release???

I ask because in my 3.4.x x2 or even x3 faster than 3.6.x…

I’d be very interest in hard numbers to back up that statement. What,
specifically is faster? How fast does each version load? Same hardware?
Same database? 3.6 shouldn’t be slower than 3.4. And if it is, we’ve got
some work to do.

Jesse

All is the same.
I just

  1. stop apache
  2. move /usr/loca/rt to /usr/loca/rt36
  3. move back previosly backuped rt istalation from /usr/loca/rt34 to
    /usr/loca/rt
  4. start apache

Thats all.

WBR, Alexey G Misyurenko ( MAG-RIPE | MMAGG-RIPN )
CTO of Caravan ISP http://www.caravan.ru
Phone: +7 095 3632252 Cell: +7 095 5082794

Alexey G Misyurenko wrote:

Jesse Vincent wrote:

Hi!

Did you compare performance of 3.4.x and 3.6.x release???

I ask because in my 3.4.x x2 or even x3 faster than 3.6.x…

I’d be very interest in hard numbers to back up that statement. What,
specifically is faster? How fast does each version load? Same hardware?
Same database? 3.6 shouldn’t be slower than 3.4. And if it is, we’ve got
some work to do.

Jesse

Speed and not only problems
1.) without patch, autohandler at share/html , while “parse” *.css files
also clean
sessions information on disk (due to oracle db
Apache::Session::File is used)
And user mast always type login/password to any request they need.

2.) share/htm/Elements/CollectionAsTable/Row take from 0.5 to 8second
to return ONE line of TicketsTable. I don’t remember that 3.4.x
take soo many
time per lint.

  1. ‘load average’ on oracle server go down (now have less value, even
    when RTx::Shreder work)

note: rt and oracle is the different hardware server directly connected
by gigabit ethernet,

WBR, Alexey G Misyurenko ( MAG-RIPE | MMAGG-RIPN )
CTO of Caravan ISP http://www.caravan.ru
Phone: +7 095 3632252 Cell: +7 095 5082794

Alexey G Misyurenko wrote:

Jesse Vincent wrote:

Hi!

Did you compare performance of 3.4.x and 3.6.x release???

I ask because in my 3.4.x x2 or even x3 faster than 3.6.x…

I’d be very interest in hard numbers to back up that statement. What,
specifically is faster? How fast does each version load? Same hardware?
Same database? 3.6 shouldn’t be slower than 3.4. And if it is, we’ve got
some work to do.

Jesse

Speed and not only problems
1.) without patch, autohandler at share/html , while “parse” *.css files

That’s correct. CSS files are mason templates.

also clean > sessions information on disk (due to oracle db
Apache::Session::File is used)

That’s not a change from 3.4, is it?

And user mast always type login/password  to any request they need.

I’ve only heard about this one with weird apache configrations.

2.) share/htm/Elements/CollectionAsTable/Row take from 0.5 to 8second
to return ONE line of TicketsTable. I don’t remember that 3.4.x
take soo many
time per lint.

Direct comparisons would be useful.

  1. ‘load average’ on oracle server go down (now have less value, even
    when RTx::Shreder work)

That sounds like a good thing, no?

I found that the following index greatly speeds up RT on systems
with lots of ObjectCustomFieldValues.

CREATE INDEX ObjectCustomFieldValues3 ON ObjectCustomFieldValues (ObjectId,ObjectType);

-Todd

Todd Chapman wrote:

I found that the following index greatly speeds up RT on systems
with lots of ObjectCustomFieldValues.

CREATE INDEX ObjectCustomFieldValues3 ON ObjectCustomFieldValues (ObjectId,ObjectType);

-Todd

Custom Field currently don’t used and

ObjectCustomFieldValues curently is empty

WBR, Alexey G Misyurenko ( MAG-RIPE | MMAGG-RIPN )
CTO of Caravan ISP http://www.caravan.ru
Phone: +7 095 3632252 Cell: +7 095 5082794