RT 3.4.4 raw source problems

RT Users
1

I’ve been fighting with this for several hours now and am unable to find
anything regarding this besides the wiki page saying that Apache2+mod_perl2 is
a tough nut.

So, I installed everything and log into RT (yes it works that far). As soon
as I attempt to go to any link that isn’t a directory, I get a dump of the
source code of the page. e.g. If I go to https://rt.water.fresno/Admin/ the
page renders as expected, if I go to
https://rt.water.fresno/Search/Results.html with any query, I get a dump of
the source file.

Has anyone else had this problem that can help me out?

Much thanks in advance.

–Robert

Installation specs:
Apache 2.0.47
Perl 5.8.7
mod_perl 2.0.2

Apache config section:
<VirtualHost 10.10.100.100:443>
DocumentRoot /opt/rt-3.4.4/share/html
ServerName rt.water.fresno
AddDefaultCharset UTF-8
LogLevel debug

SSLEngine on
SSLCipherSuite ALL
SSLCertificateFile <blah>

SSLCertificateKeyFile <blah>
SetEnvIf User-Agent ".*MSIE.*" \
         nokeepalive ssl-unclean-shutdown \
         downgrade-1.0 force-response-1.0
ErrorLog <blah>
CustomLog <blah>

PerlModule Apache::DBI
PerlRequire /opt/rt-3.4.4/bin/webmux.pl

<Location /> 
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>
2

I’ve been fighting with this for several hours now and am unable to find
anything regarding this besides the wiki page saying that Apache2+mod_perl2 is
a tough nut.

So, I installed everything and log into RT (yes it works that far). As soon
as I attempt to go to any link that isn’t a directory, I get a dump of the
source code of the page. e.g. If I go to https://rt.water.fresno/Admin/ the
page renders as expected, if I go to
https://rt.water.fresno/Search/Results.html with any query, I get a dump of
the source file.

Has anyone else had this problem that can help me out?

Much thanks in advance.

–Robert

Installation specs:
Apache 2.0.47
Perl 5.8.7
mod_perl 2.0.2

Apache config section:
<VirtualHost 10.10.100.100:443>
DocumentRoot /opt/rt-3.4.4/share/html
ServerName rt.water.fresno
AddDefaultCharset UTF-8
LogLevel debug

SSLEngine on
SSLCipherSuite ALL
SSLCertificateFile <blah>

SSLCertificateKeyFile <blah>
SetEnvIf User-Agent ".*MSIE.*" \
         nokeepalive ssl-unclean-shutdown \
         downgrade-1.0 force-response-1.0
ErrorLog <blah>
CustomLog <blah>

PerlModule Apache::DBI
PerlRequire /opt/rt-3.4.4/bin/webmux.pl

<Location /> 
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>
3

http://wiki.bestpractical.com/index.cgi?ManualInstallation
under Configuring Apache will help you. and it seems that your server
can’t run script from current directory and its sub dirs. For this u
have to add
<Directory “<Path_To_RT_DocRoot>”>
Options +ExecCGI

under vhost of yr RT section

anyway, consult the link will help you.

~Nadeem.

robertcn@water.ci.fresno.ca.us wrote: