Rt-3.4.2 - WebExternalAuth

RT Users
1

Hello all,

Generally, I have WebExternalAuth working with the following setup:

Authentication Settings on my rt3 virtual host:

    <Location />
     AuthType Basic
     AuthName "Request Tracker"
     AuthUserFile  /path/to/file
     require valid-user
    </Location>

In RT_SiteConfig.pm:

Set($WebExternalAuth , 1);
Set($WebFallbackToInternalAuth , undef);
Set($WebExternalGecos , undef);
Set($WebExternalAuto , 1);

RT allows the users to login, creates their login name as username
and puts the GECOS field, but I’d like a way to also let RT enter
details for their e-mail address when it creates their account.

I know it involves writing some code, only I can’t (re)invent that
wheel;)

    cheers
   - wash

Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
wash () WANANCHI ! com . 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
“Oh My God! They killed init! You Bastards!”
–from a /. post

2
  • On 29/07/05 19:29 +0300, Wash wrote:

Hello all,

Generally, I have WebExternalAuth working with the following setup:

Authentication Settings on my rt3 virtual host:

    <Location />
     AuthType Basic
     AuthName "Request Tracker"
     AuthUserFile  /path/to/file
     require valid-user
    </Location>

In RT_SiteConfig.pm:

Set($WebExternalAuth , 1);
Set($WebFallbackToInternalAuth , undef);
Set($WebExternalGecos , undef);
Set($WebExternalAuto , 1);

RT allows the users to login, creates their login name as username
and puts the GECOS field, but I’d like a way to also let RT enter
details for their e-mail address when it creates their account.

I know it involves writing some code, only I can’t (re)invent that
wheel;)

Just to add … that my setup does not give the users the logout button,
but that looks “usual”, I think, no?

    cheers
   - wash

Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
wash () WANANCHI ! com . 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
“Oh My God! They killed init! You Bastards!”
–from a /. post

3
  • On 29/07/05 19:29 +0300, Wash wrote:

Hello all,

Generally, I have WebExternalAuth working with the following setup:

Authentication Settings on my rt3 virtual host:

    <Location />
     AuthType Basic
     AuthName "Request Tracker"
     AuthUserFile  /path/to/file
     require valid-user
    </Location>

In RT_SiteConfig.pm:

Set($WebExternalAuth , 1);
Set($WebFallbackToInternalAuth , undef);
Set($WebExternalGecos , undef);
Set($WebExternalAuto , 1);

RT allows the users to login, creates their login name as username
and puts the GECOS field, but I’d like a way to also let RT enter
details for their e-mail address when it creates their account.

I know it involves writing some code, only I can’t (re)invent that
wheel;)

Just to add … that my setup does not give the users the logout button,
but that looks “usual”, I think, no?
Yes, it’s not possible to use RT logout button when you use HTTP Basic
auth. Basic/Digest auth algorithms are described in the HTTP standard.
Browser sends credentials with each HTTP request. You can logout only
if your browser support it.

See http://dispatches.azstarnet.com/manual/howto/auth.html#basicfaq

Looks like Mozilla 1.8 alpha 4 can logout
http://www.mozilla.org/releases/mozilla1.8a4/README.html

    cheers
   - wash

±---------------------------------±----------------------------------------+
Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
wash () WANANCHI ! com . 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
±--------------------------------±-----------------------------------------+
“Oh My God! They killed init! You Bastards!”
–from a /. post

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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Best regards, Ruslan.