RT 3.4.2: rt-mailgate fails after OpenSSL upgrade

RT Users
1

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I’m running RT 3.4.2 on FreeBSD 5.4-RELEASE. I just upgraded OpenSSL from
0.9.7e to 0.9.8a. I then reinstalled p5-Crypt-SSLeay, plus some other
modules(*), which depended on OpenSSL.

Now I find that rt-mailgate crashes. My RT URL is https, so I guess it
uses the SSLeay perl module. But when I originally did a ‘pkg_info -rR’
for OpenSSL, RT didn’t show up as requiring it.

Now I don’t know what to do.

Since rt-mailgate seems to use LWP::UserAgent, I tried reinstalling that,
from CPAN. But I get the same symptom:

 Segmentation fault (core dumped)

Any suggestions, short of reinstalling RT (would that even help)?

If I use an ‘http’ url, rt-mailgate doesn’t crash. (Unfortunately, this
doesn’t do me much good).

Thanks.

Mike

(*) I couldn’t use portupgrade, because it requires ruby. And I couldn’t
install ruby because it requires the new OpenSSL. So, I decided to use
‘pkg_info -rR’ to see what depended on OpenSSL and came up with four
things:

mysql-server
p5-Crypt-SSLeay
p5-perl-ldap
qpopper

After upgrading OpenSSL, I installed/reinstalled the above 4 modules.
And now rt-mailgate dumps core when I run it against an https url.

Mike Friedman System and Network Security
mikef@ack.Berkeley.EDU 2484 Shattuck Avenue
1-510-642-1410 University of California at Berkeley
http://ack.Berkeley.EDU/~mikef http://security.berkeley.edu

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2

You have to reinstall all perl modules that are linked to libssl, to
get list of files you can use next command:

find /usr/lib/perl5/ -name ‘*.so’ | xargs ldd | perl -n -e ‘chomp;
$last = $_ if /^\S/; print “$last $_\n” if /^\s/’ | grep -i sslOn 3/29/06, Mike Friedman mikef@ack.berkeley.edu wrote:

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I’m running RT 3.4.2 on FreeBSD 5.4-RELEASE. I just upgraded OpenSSL from
0.9.7e to 0.9.8a. I then reinstalled p5-Crypt-SSLeay, plus some other
modules(*), which depended on OpenSSL.

Now I find that rt-mailgate crashes. My RT URL is https, so I guess it
uses the SSLeay perl module. But when I originally did a ‘pkg_info -rR’
for OpenSSL, RT didn’t show up as requiring it.

Now I don’t know what to do.

Since rt-mailgate seems to use LWP::UserAgent, I tried reinstalling that,
from CPAN. But I get the same symptom:

 Segmentation fault (core dumped)

Any suggestions, short of reinstalling RT (would that even help)?

If I use an ‘http’ url, rt-mailgate doesn’t crash. (Unfortunately, this
doesn’t do me much good).

Thanks.

Mike

(*) I couldn’t use portupgrade, because it requires ruby. And I couldn’t
install ruby because it requires the new OpenSSL. So, I decided to use
‘pkg_info -rR’ to see what depended on OpenSSL and came up with four
things:

mysql-server
p5-Crypt-SSLeay
p5-perl-ldap
qpopper

After upgrading OpenSSL, I installed/reinstalled the above 4 modules.
And now rt-mailgate dumps core when I run it against an https url.

Mike Friedman System and Network Security
mikef@ack.Berkeley.EDU 2484 Shattuck Avenue
1-510-642-1410 University of California at Berkeley
http://ack.Berkeley.EDU/~mikef http://security.berkeley.edu

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=LXC3
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