RT 3.4.1 - unowned tickets display

RT Users
1

Is there a way to make the “10 Newest unowned tickets” display, only display
the newest unowned tickets for a specific queue? By default, it shows ALL
tickets, no matter what queue but I’d like to be able to make it queue
specific so that the different queue owners only see new unowned tickets for
their queues…

Thanks-
Jay

2

It shows all tickets of the queues you have ‘SeeQueue’ right only. For
those queues you have no such right, it won’t be shown.

Jay Christopherson wrote: