RT 3.4.1 on FreeBSD 4.11/Apache2.0.53

RT Users
1

Hey everyone :slight_smile:

Just wanted to say–got a chance to set up 3.4.1 brand new on a box the
other week… and wow! Wow! WoW! Jesse & gang–every time I think you
guys have made RT as great as possible, you go ahead and prove me wrong
again! :slight_smile: [keep that up!! hehe]

I just have a question–in earlier versions (2.0/3.0-3.2ish), one did
not get a copy of an email you sent out.

So, if I replied to a ticket by email or web UI, I wouldn’t be copied,
as I was the one sending it out.

I’m noticing that I’m getting copies of emails now–I’m not thinking
this is a problem, mind you, but I am curious if this is the default
behaviour now, or did I muck something up? :slight_smile:

Thanks in advance, everyone! :slight_smile:

Best,
–Glenn
[Faithful RT user since 2000]

2

I’m noticing that I’m getting copies of emails now–I’m not thinking
this is a problem, mind you, but I am curious if this is the default
behaviour now, or did I muck something up? :slight_smile:

RT_Config.pm

By default, RT doesn’t notify the person who performs an update, as they

already know what they’ve done. If you’d like to change this behaviour,

Set $NotifyActor to 1

Set($NotifyActor, 0);

Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
“A thousand people will stop smoking today. Their funerals will be held
sometime in the next three or four days.” C. E. Koop, Former Surg. Gen.