Just wanted to say–got a chance to set up 3.4.1 brand new on a box the
other week… and wow! Wow! WoW! Jesse & gang–every time I think you
guys have made RT as great as possible, you go ahead and prove me wrong
again! [keep that up!! hehe]
I just have a question–in earlier versions (2.0/3.0-3.2ish), one did
not get a copy of an email you sent out.
So, if I replied to a ticket by email or web UI, I wouldn’t be copied,
as I was the one sending it out.
I’m noticing that I’m getting copies of emails now–I’m not thinking
this is a problem, mind you, but I am curious if this is the default
behaviour now, or did I muck something up?
Thanks in advance, everyone!
[Faithful RT user since 2000]