Rt 3.2.1, rtir 1.05, rtfm 2.0.4

HI,

I have RT and RTIR working fine, but I get nothing for RTFM. I followed
the instructions as per the README and have setup the database as
required. I reloaded apache and went back to the website. All I get is
the same RT system I had before (No RT and RTFM menus).

If I manually go to /rt/RTFM/index.html I get the following error:

error: Can’t locate object method “new” via package
"RT::FM::ArticleCollection" (perhaps you forgot to load
"RT::FM::ArticleCollection"?) at
/usr/share/request-tracker3.2/html/RTFM/Elements/NewestArticles line 60.
context:

56: <%INIT>
57: my $rows = 10;
58: my $i;
59: my $MyArticles;
60: $MyArticles = new RT::FM::ArticleCollection
($session{‘CurrentUser’});
61: $MyArticles->UnLimit;
62: $MyArticles->RowsPerPage($rows);
63: $MyArticles->OrderBy(FIELD => ‘LastUpdated’, ORDER => ‘DESC’);
64:

code stack:
/usr/share/request-tracker3.2/html/RTFM/Elements/NewestArticles:60
/usr/share/request-tracker3.2/html/RTFM/index.html:24
/usr/share/request-tracker3.2/html/autohandler:199
raw error

Am I missing something in the site_config? Obviously RTFM isn’t being
initialized, so how do I do that?

Thanks in advance for any help.

Ramon Kagan
York University, Computing and Network Services
Information Security - Senior Information Security Analyst
(416)736-2100 #20263
rkagan@yorku.ca


I have not failed. I have just I don’t know the secret to success,
found 10,000 ways that don’t work. but the secret to failure is
trying to please everybody.
- Thomas Edison - Bill Cosby