RT 3.2.0 pre-announcement

RT 3.2.0 exists. Y’all have about 12 hours to poke at it before I
announce it to the rest of the world (and write out the remaining
paragraph or two in the attached release announcement.)

Jesse

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I’m pleased to announce the release of RT 3.2.0. RT 3.2 represents
over 15 months of new development and includes a number of new
features and improvements. You can find a brief summary of the more
major changes since RT 3.0 below.

RT 3.2.0 is immediately available from:

http://download.bestpractical.com/pub/rt/release/rt-3.2.0.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.2.0.tar.gz.sig

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MD5 sums for this release:

42952688a95e301556e0f520216bdf17  rt-3.2.0.tar.gz
1b3bad77be243b8623901208d1942380  rt-3.2.0.tar.gz.sig

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Email handling

* Preview who will receive email about new ticket updates before you
  send your message
* You can disable notification to individual users on a per-ticket
  basis
* RT provides a full historical view of each message RT sends including 
  all message headers
* HTML email and image attachments are now displayed inline when viewing 
  a ticket

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Searching

* RT now sports a brand-new search user interface, retooled to
  make it easier to build much more complex queries
* Now you can save searches and optionally to share them with groups
  of your coworkers
* Search results can be displayed in a per-query customizable format.
* Search results are now downloadable as tab-delimited data, perfect for
  importing into Microsoft Excel(tm).
* Search results can now be syndicated as RSS feeds
* Search results can be downloaded in a simple text format, modified 
  and re-uploaded later

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Web interface

* The homepage has been overhauled to provide a "quick ticket creation"
  form and a list of the newest unowned tickets 
* The user interface has received a minor facelift
* Every 'box' in RT can now be opened or closed on the fly

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Database

* RT now supports single-user installations on the SQLite embedded 
  database  engine instead of a full database server

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Web server

* RT now supports single-user installations with a stand-alone http server 
  instead of an external web server like Apache

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Internals

* RT now provides an 'Attributes' table, which allows local developers
  to easily extend all of RT's database tables with new read/write
  attributes without needing to modify RT's core schema

* Code has been refactored, cleaned up and more extensively tested 
  throughout the system

How does applying etc/upgrade affect my ability to rollback? Looks like it
won’t but I’m double checking :slight_smile:

How does applying etc/upgrade affect my ability to rollback? Looks like it
won’t but I’m double checking :slight_smile:

There will be some new transaction types that RT 3.0.x won’t display
nicely, but it should be ok.