After upgrade rt-3.0.8 → 3.0.9 I can’t do ticket search by its number
in the field located in the top right corner of the frame.
Any ideas or comments?
Dmitry Monakhov System Administrator
Open Technologies, tel: +7(095)787-7027
e-mail: monakhv@ot.ru, http://www.ot.ru/
After upgrade rt-3.0.8 → 3.0.9 I can’t do ticket search by its number
in the field located in the top right corner of the frame.Any ideas or comments?
It works here. How does it fail for you?
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.
Jesse Vincent wrote:> On Wed, Feb 18, 2004 at 10:56:49AM +0300, Dmitry Monakhov wrote:
After upgrade rt-3.0.8 → 3.0.9 I can’t do ticket search by its number
in the field located in the top right corner of the frame.Any ideas or comments?
It works here. How does it fail for you?
HTTP/1.1 200 OK Date: Wed, 18 Feb 2004 07:59:31 GMT Server:
Apache/1.3.29 (Unix) mod_perl/1.29 mod_ssl/2.8.16 OpenSSL/0.9.7c
Location: /rt/Ticket/Display.html?id=6614 Keep-Alive: timeout=15, max=98
Connection: Keep-Alive Transfer-Encoding: chunked Content-Type:
text/html; charset=iso-8859-1
OK
The document has moved here.
Apache/1.3.29 Server at test.ot.ru Port 80
Dmitry Monakhov System Administrator
Open Technologies, tel: +7(095)787-7027
e-mail: monakhv@ot.ru, http://www.ot.ru/
If you log into rt3.fsck.com as guest/guest, does it work for you?
Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.
Jesse Vincent wrote:
If you log into rt3.fsck.com as guest/guest, does it work for you?
Yes It does!
But the point is in my case in rt-3.0.8 it worked perfectly till upgrade
to version 3.0.9. To make sure that the problem in the RT version I
returned to the previous one and had succeeded to make search.
Dmitry Monakhov System Administrator
Open Technologies, tel: +7(095)787-7027
e-mail: monakhv@ot.ru, http://www.ot.ru/
Hello Dmitry,
–Am Mittwoch, 18. Februar 2004 11:00 Uhr +0300 schrieb Dmitry Monakhov
monakhv@ot.ru:
HTTP/1.1 200 OK Date: Wed, 18 Feb 2004 07:59:31 GMT Server: Apache/1.3.29
(Unix) mod_perl/1.29 mod_ssl/2.8.16 OpenSSL/0.9.7c Location:
/rt/Ticket/Display.html?id=6614 Keep-Alive: timeout=15, max=98
Connection: Keep-Alive Transfer-Encoding: chunked Content-Type:
text/html; charset=iso-8859-1
OK
The document has moved here.
I had the same problem her. After reinstalling RTFM (newest rc) and
removing /var/cache/* it works here. Dont know if one of the things
suffices.
Regards,
Dirk.
Dirk Pape wrote:
Hello Dmitry,
–Am Mittwoch, 18. Februar 2004 11:00 Uhr +0300 schrieb Dmitry Monakhov
monakhv@ot.ru:HTTP/1.1 200 OK Date: Wed, 18 Feb 2004 07:59:31 GMT Server: Apache/1.3.29
(Unix) mod_perl/1.29 mod_ssl/2.8.16 OpenSSL/0.9.7c Location:
/rt/Ticket/Display.html?id=6614 Keep-Alive: timeout=15, max=98
Connection: Keep-Alive Transfer-Encoding: chunked Content-Type:
text/html; charset=iso-8859-1
OK
The document has moved here.I had the same problem her. After reinstalling RTFM (newest rc) and
removing /var/cache/* it works here. Dont know if one of the things
suffices.
Thanks it’s working! I’ve installed RTFM-2.0.3RC5 and after then
all right. Thank you Dirk!
Dmitry Monakhov System Administrator
Open Technologies, tel: +7(095)787-7027
e-mail: monakhv@ot.ru, http://www.ot.ru/
After upgrade rt-3.0.8 → 3.0.9 I can’t do ticket search by its number
in the field located in the top right corner of the frame.Any ideas or comments?
This may seem dopey, but how do you search by ticket number? This doesn’t
seem immediately obvious looking at the ticket search page. (in 3.0.8)
Justin C. Sherrill wrote:> On Wednesday 18 February 2004 02:56 am, Dmitry Monakhov wrote:
After upgrade rt-3.0.8 → 3.0.9 I can’t do ticket search by its number
in the field located in the top right corner of the frame.Any ideas or comments?
This may seem dopey, but how do you search by ticket number? This doesn’t
seem immediately obvious looking at the ticket search page. (in 3.0.8)
Enter ticket id in right up corner of the page near search button.
Good luck. Ruslan
This thread existed earlier, however none of the solutions have fixed my
problem.
I upgraded from rt-3.0.8 to rt-3.0.9 and when I use the search in the upper
right hand corner I get a page indicating that the “document has moved
here”. The link it gives does go to the correct page. The fix I read said
to upgrade RTFM, which I did to 2.0.3rc5. I restarted the web server, but
still I’m having the problem.
Anyone?
-matt
Matthew Hanley
mhanley@cxtec.com