RT 3.0.8 and RTFM 2.0.2 issues

Jansen_Robert · January 5, 2004, 4:05pm

Hi,

Testing RT 3.0.8 and RFTM 2.0.2

I think I found 2 issues regarding RTFM.

a newly created custom field ( I was testing the new Wiki fields )
doesn’t show up when trying to modify an existing article.
When trying to create a new article an error is thrown:

System error

error:
Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

context:

…

277:
}

278:

279:

All errors returned from this routine will be in exception form.

280:
local $SIG{‘DIE’} = sub {

281:
rethrow_exception( $_[0] );

282:
};

283:

284:

285:

$m is a dynamically scoped global containing this

…

code stack:
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField:3
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields:28
/usr/local/packages/rt3/share/html/RTFM/Article/Edit.html:39
/usr/local/packages/rt3/share/html/autohandler:189
raw error

Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

Trace begun at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception(‘Can't call method
“Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::ANON(‘Can't call method “Content” on an
undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3
HTML::Mason::Commands::ANON(‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘EditCustomField’, ‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields
line 28
HTML::Mason::Commands::ANON(‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Elements/EditCustomFields’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at /usr/local/packages/rt3/share/html/RTFM/Article/Edit.html
line 39
HTML::Mason::Commands::ANON(‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’, ‘Class’, 2,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Class’, 2) called at /usr/local/packages/rt3/share/html/autohandler
line 189
HTML::Mason::Commands::ANON(‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 296
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
787
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
eval {…}(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
RT::Mason::handler(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0

Or is it just me ?

can anyone confirm this ?

TIA

Regards
Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

Jansen_Robert · January 7, 2004, 12:34am

Hi,

Testing RT 3.0.8 and RFTM 2.0.2

I think I found 2 issues regarding RTFM.

a newly created custom field ( I was testing the new Wiki fields )
doesn’t show up when trying to modify an existing article.
When trying to create a new article an error is thrown:

System error

error: Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

context:
…
277: }

278:
279: # All errors returned from this routine will be in exception form.

280: local $SIG{‘DIE’} = sub {

281: rethrow_exception( $_[0] );

282: };

283:
284: #

285: # $m is a dynamically scoped global containing this

…
code stack: /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField:3
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields:28
/usr/local/packages/rt3/share/html/RTFM/Article/Edit.html:39
/usr/local/packages/rt3/share/html/autohandler:189
raw error

Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

Trace begun at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception(‘Can't call method
“Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::ANON(‘Can't call method “Content” on an
undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3
HTML::Mason::Commands::ANON(‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘EditCustomField’, ‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields
line 28
HTML::Mason::Commands::ANON(‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Elements/EditCustomFields’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at /usr/local/packages/rt3/share/html/RTFM/Article/Edit.html
line 39
HTML::Mason::Commands::ANON(‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’, ‘Class’, 2,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Class’, 2) called at /usr/local/packages/rt3/share/html/autohandler
line 189
HTML::Mason::Commands::ANON(‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 296
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
787
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
eval {…}(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
RT::Mason::handler(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0

Or is it just me ?

can anyone confirm this ?

TIA

Regards
Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40
rt-users mailing list
rt-users@lists.bestpractical.com
http://lists.bestpractical.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Jansen_Robert · January 8, 2004, 2:28pm

Hi,

Sorry to be so persistant about this, but didn’t anybody see this error ?

I think this issue is a NO-GO condition for deployment. ( you can’t
crete new RTFM articles ! )

So I’m restating the question here:

Testing RT 3.0.8 and RFTM 2.0.2

I think I found 2 issues regarding RTFM.

a newly created custom field ( I was testing the new Wiki fields )
doesn’t show up when trying to modify an existing article.
When trying to create a new article an error is thrown:

System error

error: Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

context:
…
277: }

278:
279: # All errors returned from this routine will be in exception form.

280: local $SIG{‘DIE’} = sub {

281: rethrow_exception( $_[0] );

282: };

283:
284: #

285: # $m is a dynamically scoped global containing this

…
code stack: /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField:3
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields:28
/usr/local/packages/rt3/share/html/RTFM/Article/Edit.html:39
/usr/local/packages/rt3/share/html/autohandler:189
raw error

Can’t call method “Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.

Trace begun at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception(‘Can't call method
“Content” on an undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::ANON(‘Can't call method “Content” on an
undefined value at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3.^J’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomField
line 3
HTML::Mason::Commands::ANON(‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x1758364)’,
‘CustomFieldObj’, ‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘EditCustomField’, ‘CustomFieldObj’,
‘RT::FM::CustomField=HASH(0x174d8a0)’, ‘ClassObj’,
‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Content’, undef, ‘id’, ‘new’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘Class’, 2, ‘id’, ‘new’,
‘CFContent’, ‘HASH(0x16b7254)’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/EditCustomFields
line 28
HTML::Mason::Commands::ANON(‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x174067c)’,
‘ArticleObj’, ‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’,
‘HASH(0x16b7254)’, ‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’,
‘new’, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Elements/EditCustomFields’, ‘ArticleObj’,
‘RT::FM::Article=HASH(0x16e4818)’, ‘CFContent’, ‘HASH(0x16b7254)’,
‘ClassObj’, ‘RT::FM::Class=HASH(0x1719388)’, ‘id’, ‘new’, ‘Class’, 2)
called at /usr/local/packages/rt3/share/html/RTFM/Article/Edit.html
line 39
HTML::Mason::Commands::ANON(‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’,
‘Class’, 2, ‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HTML::Mason::Component::FileBased=HASH(0x16687ec)’, ‘Class’, 2,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘Class’, 2) called at /usr/local/packages/rt3/share/html/autohandler
line 189
HTML::Mason::Commands::ANON(‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’,
‘Class’, 2) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’,
‘HASH(0x166caac)’,
‘HTML::Mason::Component::FileBased=HASH(0x104f4d4)’, ‘Class’, 2)
called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 296
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x151f57c)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
787
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
eval {…}(‘HTML::Mason::ApacheHandler=HASH(0x12794d4)’,
‘Apache=SCALAR(0x16f1234)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 134
RT::Mason::handler(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x16f1234)’) called at /dev/null line 0

Or is it just me ?

can anyone confirm this ?

TIA

Regards
Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40
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Jesse_Vincent · January 8, 2004, 9:58pm

Hi,

Sorry to be so persistant about this, but didn’t anybody see this error ?

I think this issue is a NO-GO condition for deployment. ( you can’t
crete new RTFM articles ! )

We’ve got two RT instances that we’re using RTFM with and we definitely
don’t see this issue.

Jesse

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

Jansen_Robert · January 12, 2004, 1:43pm

At 16:58 -0500 08-01-2004, Jesse Vincent wrote:>On Thu, Jan 08, 2004 at 03:28:12PM +0100, Jansen Robert wrote:

Hi,

Sorry to be so persistant about this, but didn’t anybody see this error ?

I think this issue is a NO-GO condition for deployment. ( you can’t
crete new RTFM articles ! )

We’ve got two RT instances that we’re using RTFM with and we definitely
don’t see this issue.

Jesse

–
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

I really should have explained it more clearly:

I did some thorough testing and made a class with a set off ALL the
types of customfields. a TextSingle, SelectSingle, SelectMutltipe,
FreeFormSingle, FreeformMultiple and WikiTextSingle.

One of each field types in a class.

The error appears when trying to create a new article ( or edit )
ONLY when the FreeFormSingle OR/AND FreeformMultiple customfields are
enabled for this partical class.

Disabling FreeFormSingle AND FreeformMultiple customfield for the
particular class doens’t throw an error anymore.

Could somebody test/confirm this ?

TIA

Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40

Justin_Hawkins · January 20, 2004, 3:09am

We’ve got two RT instances that we’re using RTFM with and we definitely
don’t see this issue.

I really should have explained it more clearly:

I did some thorough testing and made a class with a set off ALL the
types of customfields. a TextSingle, SelectSingle, SelectMutltipe,
FreeFormSingle, FreeformMultiple and WikiTextSingle.

One of each field types in a class.

The error appears when trying to create a new article ( or edit )
ONLY when the FreeFormSingle OR/AND FreeformMultiple customfields are
enabled for this partical class.

Disabling FreeFormSingle AND FreeformMultiple customfield for the
particular class doens’t throw an error anymore.

Confirmed - I was having the same issue, and I turned a FreeformSingle
field into a TextSingle and it went away.

Although Extract Article still doesn’t seem to actually work - no
errors are thrown, but when I select transactions to go into my
fields, the next screen does not have any of that data actually filled
in - all customfields are still blank.

RT 3.0.8, RTFM 2.0.2 .

- Justin