Rt 3.0.3 small bug: result window when changig cf-value

RT Users
1

Hello,

We have a global custom field “if resolved” of type singleSelect which has
values “archive”, helpdesk" or “trash”.

If a Ticket has this custom field set to one of the values and an admin
changes the value of the cf then in the results part of the window we see:

* if resolved archive changed to helpdesk
* Custom field value archive could not be found for custom field if

resolved

the latter is not true and misleading.

There is no functional error but only a wrong error message.

Thanks,
Dirk.

2

Dirk Pape wrote:

If a Ticket has this custom field set to one of the values and an admin
changes the value of the cf then in the results part of the window we see:

  • if resolved archive changed to helpdesk
  • Custom field value archive could not be found for custom field if
    resolved

Known issue. [fsck.com #2781]. I’ll get around to a fix sooner
or later…
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances