I have RT (3.0.11) installed and the web interface is working like a champ. However, when I attempt to setup the email side of it, I never see a ticket created. Here’s what I have in my /etc/aliases:
cs-i: “|/usr/local/rt3/bin/rt-mailgate --queue csi --action correspond --url http://mysite/”
of course, mysite is my auctual domain. This is a FreeBSD 4.9 box with Apache 1.3.31 and mod_perl on it. I am not running sendmail, but I am running postfix. newaliases has been run and Im seeing the mail hit the server like it’s supposed to, but it appears as though RT isnt auctually doing anything with it. Any suggestions on where to look are more than welcome. Thanks!
-Nick
New error found.
Jun 9 13:06:35 nsrmc postfix/local[37055]: 3B1E9210F: to=cs-i@mydomain,
relay=local, delay=167, status=deferred (temporary failure. Command output:
An Error Occurred ================= 500 Can’t connect to x.x.x.x:80
(connect: Invalid argument) )
this is where the process is dying >:(----- Original Message -----
From: Nick Hale
To: rt-users@fsck.com
Sent: Wednesday, June 09, 2004 12:55 PM
Subject: [rt-users] RT 3.0.11 / Postfix Help
I have RT (3.0.11) installed and the web interface is working like a champ. However, when I attempt to setup the email side of it, I never see a ticket created. Here’s what I have in my /etc/aliases:
cs-i: “|/usr/local/rt3/bin/rt-mailgate --queue csi --action correspond --url http://mysite/”
of course, mysite is my auctual domain. This is a FreeBSD 4.9 box with Apache 1.3.31 and mod_perl on it. I am not running sendmail, but I am running postfix. newaliases has been run and Im seeing the mail hit the server like it’s supposed to, but it appears as though RT isnt auctually doing anything with it. Any suggestions on where to look are more than welcome. Thanks!
-Nick
The rt-users Archives
RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
http://bestpractical.com/services/training.html
Sign up early, as class space is limited.
Maybe a possible firewall problem?::On Wednesday 09 June 2004 02:12 pm, “Nick Hale” harm@pb-gaming.net wrote:
::New error found.
::
::Jun 9 13:06:35 nsrmc postfix/local[37055]: 3B1E9210F: to=cs-i@mydomain,
::relay=local, delay=167, status=deferred (temporary failure. Command output:
::An Error Occurred ================= 500 Can’t connect to x.x.x.x:80
::(connect: Invalid argument) )
::
::this is where the process is dying >:(
:: ----- Original Message -----
:: From: Nick Hale
:: To: rt-users@fsck.com
:: Sent: Wednesday, June 09, 2004 12:55 PM
:: Subject: [rt-users] RT 3.0.11 / Postfix Help
::
::
:: I have RT (3.0.11) installed and the web interface is working like a
:: champ. However, when I attempt to setup the email side of it, I never see
:: a ticket created. Here’s what I have in my /etc/aliases:
::
:: cs-i: “|/usr/local/rt3/bin/rt-mailgate --queue csi --action
:: correspond --url http://mysite/”
::
:: of course, mysite is my auctual domain. This is a FreeBSD 4.9 box with
:: Apache 1.3.31 and mod_perl on it. I am not running sendmail, but I am
:: running postfix. newaliases has been run and Im seeing the mail hit the
:: server like it’s supposed to, but it appears as though RT isnt auctually
:: doing anything with it. Any suggestions on where to look are more than
:: welcome. Thanks!
::
:: -Nick
::
::
::---------------------------------------------------------------------------
::—
::
::
:: _______________________________________________
:: The rt-users Archives
::
:: RT Developer and Administrator training is coming to LA, DC and Frankfurt
:: this spring and summer. http://bestpractical.com/services/training.html
::
:: Sign up early, as class space is limited.