Can the user your webserver is running as write to that file (and create
it)? If not then it will not work I do believe. You could also add
in your directive in httpd.conf for Apache (assuming you are
using apache)…Which would tell you if you can’t write to the above
mentioned log file
Well…that’s my 2cents anyway…Anyone else?
Foot Locker Inc.
Ian Grant Subject: [rt-users] rt-3-0-0 Logging
I’m using rt-3-0-0. In my RT_SiteConf.pm I have, amongst other things:
Set($LogToSyslog , undef);
Set($LogToFile , ‘debug’);
Set($LogToFileNamed , “/usr/groups/rt/rt3/logs/rt.log”);
I have restarted Apache but I still get logging to syslog and nothing in
log file. I have made the log file directory /usr/groups/rt/rt3/logs owned
group ‘rt’, group writeable and apache runs RT scripts as user www, group
Does anyone have any ideas as to what the problem might be?
Ian Grant, Computer Lab., William Gates Building, JJ Thomson Ave.,
Phone: +44 1223 334420
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