RT 2 attachments

I have rt2.0.15 with fastcgi on apache 1.3 and when someone attaches a jpg
to an email it is uploaded into the system. However when one tries to click
on the download link they get a broken image since the image is passed
through the mason handler (which is documented not to handle images). How
do I get it so that people can download the image correctly that was
attached to an email?

John

<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”

I have rt2.0.15 with fastcgi on apache 1.3 and when someone attaches a jpg
to an email it is uploaded into the system. However when one tries to click
on the download link they get a broken image since the image is passed
through the mason handler (which is documented not to handle images). How
do I get it so that people can download the image correctly that was
attached to an email?

For something pulled out of the database, it should work just fine on
both mysql and postgresql.

John


<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”


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rt-users@lists.fsck.com
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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

At 01:48 PM 6/11/2003, you wrote:

I have rt2.0.15 with fastcgi on apache 1.3 and when someone attaches a jpg
to an email it is uploaded into the system. However when one tries to
click
on the download link they get a broken image since the image is passed
through the mason handler (which is documented not to handle images). How
do I get it so that people can download the image correctly that was
attached to an email?

For something pulled out of the database, it should work just fine on
both mysql and postgresql.

I take it Oracle is the problem in this case? Because I had this problem
with the RT logo but the work around was to go around mason handler…

John


<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


http://www.bestpractical.com/rt – Trouble Ticketing. Free.

<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”