After much playing about with 2-1-79 I’d decided to add
Transaction->Content() to my Correspondace template since that seemed to
be the one which was causing grief in scrip actions.
I upgraded to 2-1-80 beforehand and discovered that that new version of
that template had that change in it. I’ve not seen any scrip errors
I have no idea how a broken template might cause such baroque scrip
Anyway - I now get, when I reply to a ticket via the web interface:
Thu Mar 06 14:38:22 2003 RT_System - Status changed from new to open
Thu Mar 06 14:38:25 2003 js138 - Status changed from open to new
Which is a tad odd.
The new to open is presumably the OnCorrespond OpenTickets with Blank -
and the open->new by the fact that the reply template defaults to the
status as it is (which is new) being processed afterwards.
Presumably not quite as expected. Bug or misfeature tho?