RT 2.1.7 contains a cut at the new ACL system, (* Which has no ACL
editor, and has totally untested role-base acl support )as well as more
localization work (string extraction and some framework work
from Autrijus Tang & Co) For a preview of what RT can do now:
Once string extraction is done and things have started to stabilize,
I’ll be looking for lots of translators.
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.