There’s been some work to get i18n to work a bit better on 5.6.1
The german translation has been converted to unicode.
Czech and Finnish translations have landed.
Ticket->Create has been refactored a bit for the first time since it was written.
You can now specify relationship ionformation when creating tickets.
The biggie in this release is Action/CreateTickets.pm
which lets you create a bunch of tickets upon ticket creation.
It’s got significant perldoc inline.
»|« http://www.bestpractical.com/rt – Trouble Ticketing. Free.