RT 2.0.8 access problem

RT Users
1

I’ve installed RT 2.0.8 on a Solaris 2.8 machine,
when I try to login I get the following error page:

Mason error

error in file:

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm

          line 790:
                 Can't call method "SimpleQuery" on an undefined

value

context:
…
786:
my $self = shift;
787:
my $QueryString = shift;
788:
my @bind_values = (@_);
789:
790:
my $sth = $self->_Handle->SimpleQuery($QueryString,
@bind_values);
791:
792:
#TODO this only gets the first row. we should check if
there are more.
793:
794:
eval {
…

component stack:
/autohandler
code stack:

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:721

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:71

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:690
/opt/rt2/lib/RT/CurrentUser.pm:177
/opt/rt2/local/WebRT/html/obj/autohandler:40

Any ideas?

Thanks.

Alberto Rossatto
S.C.C. Italia s.r.l.
SecureGroup - http://www.securegroup.it
email: alberto.rossatto@securegroup.it

2

So. What version of DBIx::SearchBuilder do you have installed?On Thu, Oct 04, 2001 at 11:26:17AM +0200, Alberto Rossatto wrote:

I’ve installed RT 2.0.8 on a Solaris 2.8 machine,
when I try to login I get the following error page:

Mason error

error in file:

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm

          line 790:
                 Can't call method "SimpleQuery" on an undefined

value

context:
…
786:
my $self = shift;
787:
my $QueryString = shift;
788:
my @bind_values = (@_);
789:
790:
my $sth = $self->_Handle->SimpleQuery($QueryString,
@bind_values);
791:
792:
#TODO this only gets the first row. we should check if
there are more.
793:
794:
eval {
…

component stack:
/autohandler
code stack:

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:721

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:71

/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:690
/opt/rt2/lib/RT/CurrentUser.pm:177
/opt/rt2/local/WebRT/html/obj/autohandler:40

Any ideas?

Thanks.

–
Alberto Rossatto
S.C.C. Italia s.r.l.
SecureGroup - http://www.securegroup.it
email: alberto.rossatto@securegroup.it

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3

So. What version of DBIx::SearchBuilder do you have installed?

It’s DBIx::SearchBuilder 0.43