Rt 2.0.12

I’m pleased to announce RT 2.0.12. This new release includes a number
of small bug fixes any improvements as well as one “big” new feature.
You can download the latest release of RT from:


Highlights include:

* RT now includes support for "Cc" and "Bcc" on ticket update
  (This support requires new Scrip actions, which will be
  automatically installed by running "insertdata <old version #>"
  after "make upgrade"

* In prior releases, RT would not always properly forward message
  content when sending notifications on certain MIME messages

* In 2.0.11, when running on postgres, RT would deny certain actions 
  that the user actually had rights for.

* Starting with 2.0.12, RT will automatically install default
  recommended Scrips. 


A full changelog follows:

2002-03-06 18:57 jesse

* lib/RT/Transaction.pm:
Added an update that will make dates changed as parts of transaction updates show up in local time

2002-03-06 18:56 jesse

* webrt/Admin/Queues/Modify.html:
Added a note to the queue creation screen about defaults.

2002-03-01 01:41 jesse

* webrt/Ticket/Elements/ShowTransaction:
This patch fixes a small problem with printing a message.It checks if themessage is true, not if it has length, so a message containing 0 will notbe printed.  From Blair Zajac <blair@orcaware.com>

2002-03-01 01:39 jesse

* bin/rt:
Added brandon's patch to allow searching for tickets by keyword on the commandline

2002-02-28 02:03 jesse

* bin/rt:
RT-Ticket: 1258
Removed a line that make --limit-priority and --limit-final-priority not

2002-02-28 01:49 jesse

* lib/RT/Action/: Autoreply.pm, SendEmail.pm:
RT-Ticket: 1196

2002-02-28 01:38 jesse

* lib/RT/Interface/Web.pm:
RT-Ticket: 1246

2002-02-28 01:38 jesse

* tools/testdeps:
Added a couple explicit dependencies to testdeps that should have been there
forever ago. you'll only run into this if your cpan doesn't do recursive deps.

2002-02-20 20:45 jesse

* Makefile, lib/RT/Interface/Web.pm, webrt/Admin/Users/index.html, webrt/Ticket/Update.html:

Bumped the version to 2.0.12-pre5.
Web: Fixed a typo in user administration that prevented user listing
Web: fixed recieve to receive in ticket/update

2002-02-19 03:23 jesse

* lib/RT/Scrips.pm:
Fixed a typo. (Added a missing ;)

2002-02-18 18:35 jesse

* lib/RT/Condition/Generic.pm:
RT-Ticket: 1194
cleaned up a reference to "ApplicableTypes", a nonexistent parameter to Condition->new

2002-02-18 18:30 jesse

* webrt/Elements/Login:
RT-Ticket: 1226
Added an explicit reset of the content-type to 'text/html' when displaying hte login page

2002-02-18 18:25 jesse

* webrt/Admin/Users/index.html:
rt-ticket: 1190
Modified administrative userlist to make it easier to click on users who have no Name attribute defined

2002-02-18 18:18 jesse

* webrt/: Elements/Header, SelfService/Elements/Header:
rt-ticket: 1176
Applied tom's patch which hides the preferences link if the user doesn't have the right to "modify self"

2002-02-18 18:14 jesse

* lib/RT/Interface/Email.pm:
RT-Ticket: 1165
exporting the ParseAddressFromHeader subroutine so others can play with it

2002-02-18 18:06 jesse

* webrt/Ticket/Update.html:
Removed  a bogus font tag from the Ticket update screen

2002-02-18 18:00 jesse

  • lib/RT/Interface/Web.pm, webrt/Search/Listing.html:
    RT-Ticket: 1243
    Switched the web frontend to use an in-core scalar for uploaded attachment content,
    rather than a tempfile which wasn’t getting cleaned up properly

2002-02-18 16:53 jesse

* webrt/Search/Listing.html:
RT-Ticket: 1245
Rt-status: resolved

Applied a patch to nuke duplicate restrictions in the webui.

2002-02-18 16:47 jesse

* webrt/Admin/Groups/Members.html:
RT-Ticket: 1421
RT-Status: resolved

moved a label inside a loop to make the ui easier to understand

2002-02-18 16:36 jesse

* etc/config.pm:
Set Default for UseFriendlyToLines to 0 by default, to deal with users running
redhat who have trouble configuring RT.

2002-02-18 16:31 jesse

* Makefile, lib/RT/Scrip.pm, tools/insertdata:
Edited insertdata to insert scrips by default, so that users don't need
to go through the configuration task themselves.
Change the Makefile's WEB_GROUP to www by default for redhat and OSX.
Correced docs for lib/RT/Scrip new() method

2002-02-08 01:23 jesse

* webrt/SelfService/Display.html:
cleanup to "last trans" in SelfService

2002-02-08 00:53 jesse

* lib/RT/Interface/Web.pm:
Generalized "Abort" function to allow other non-html error messages with proper handlers

2002-02-08 00:49 jesse

* etc/: schema.Pg, schema.mysql: 
removed duplicate indices

2002-02-07 16:41 jesse

* etc/config.pm:
Added some docs to the config file from Rich Lafferty

2002-02-04 12:37 jesse

* lib/RT/Template.pm:
Output template content to core rather than disk when parsing.

2002-01-28 00:59 jesse

* webrt/Ticket/Elements/ShowHistory:

Closing the #lasttrans anchor

2002-01-28 00:57 jesse

* lib/RT/Record.pm:
RT-Ticket: 1156

2002-01-28 00:47 jesse

* bin/mason_handler.fcgi:
Small fix to the fastcgi handler to make attachment display work better, thanks to rich lafferty.

2002-01-28 00:47 jesse

* etc/config.pm:

Removed some extraneous slashes from the config file.

2002-01-28 00:46 jesse

Clarified some readme stuff

2002-01-24 13:30 jesse

* lib/RT/Transaction.pm:

RT-Ticket: 1201
Better transaction display for "text" and "message" parts.

2002-01-24 13:00 jesse

* webrt/Ticket/Elements/ShowTransaction:
RT-Ticket: 1166
Implemented better URL regexp matching.

2002-01-24 10:39 jesse

* bin/rt-mailgate:
Fixed a typo in a debug message in rt-mailgate

2002-01-24 10:34 jesse

* lib/RT/Template.pm:
Switched from bogus mime parsing to using MIME::Parser like we should have from the get-go.

2002-01-24 10:28 jesse

* lib/RT/Record.pm:
Added a check to LoadByCols which causes postgres mode to not try to lookup lc(undef)

2002-01-24 10:23 jesse

* webrt/NoAuth/webrt.css:
Added a new style to the stylesheet to support some new reports

2002-01-24 10:21 jesse

* lib/RT/Interface/Email.pm:
mail gateway now unfolds long headers on parse.

2002-01-11 15:20 jesse

* Makefile, lib/RT/Transaction.pm:
RT-Ticket: 950
Aoolyed the recommended patch to make blank bodies not get mailed in lieu of the real message

2002-01-11 01:17 jesse

* bin/rt-mailgate:
Added a new flag to rt-mailgate to enable setting the owner of new tickets based on +extension

2002-01-11 01:13 jesse

* webrt/Ticket/: Modify.html, ModifyAll.html:
Adding a couple ACL checks to better deal with moving tickets to queues the user can't see

2002-01-11 01:11 jesse

* webrt/Admin/Queues/index.html:
Fixed typo in ACL check that resulted in "Create Queue" being more restrictive than it needed to be

2002-01-10 19:05 jesse

* webrt/Ticket/Update.html:
Cleaned up the Ticekt Update ui some

2002-01-10 19:02 jesse

* lib/RT/: Attachment.pm, Action/Notify.pm, Condition/Generic.pm:
Cleanups to make Also-Cc and Also-Bcc go

2002-01-10 18:34 jesse

* lib/RT/Attachment.pm:
Changes to attachment to provide the header frobbing necessary to send mail to ccs and bccs

2002-01-10 18:32 jesse

* Makefile, README, lib/RT/Ticket.pm, tools/insertdata, webrt/Ticket/Update.html, lib/RT/Action/Notify.pm:
Work on "Explicit Cc" and "Explicit Bcc" for a client

2002-01-10 18:27 jesse

* webrt/Ticket/Elements/ShowTransaction:
abstracting out a number to a named variable

2002-01-09 02:24 jesse

* webrt/Admin/: Groups/index.html, Keywords/index.html:
A couple tiny ui cleanups (removed some object ids from the UI where they were just being clutter

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