RT 1.3.83: problem with rt-mailgate


#1

Hello !

After installing RT 1.3.83 I have some problems with the email-interface
!

Everything is looking fine, but I am not able to send emails to RT.

I managed it with rt1.0.7 :), but with rt1.3.83 I get the following
error…

----- The following addresses had permanent fatal errors -----
|"/usr/local/httpd/cgi-bin/rt2/bin/rt-mailgate --queue general --action
correspond"
(reason: 255)
(expanded from: rt@peacock.hb.orthogon.de)

----- Transcript of session follows -----
Can’t do setuid
554 5.3.0 |"/usr/local/httpd/cgi-bin/rt2/bin/rt-mailgate --queue general
–action correspond"… unknown mailer error 255

Any quick idea which may help ???

Thanks for your help and regards from Germany and…

Gerd.


#2

For RT2. you need to install setuid-perl. The method for installing
setuid-perl is vendor specific.

    -jOn Thu, May 31, 2001 at 01:42:07PM +0200, Gerd Nienhaus wrote:

Hello !

After installing RT 1.3.83 I have some problems with the email-interface
!

Everything is looking fine, but I am not able to send emails to RT.

I managed it with rt1.0.7 :), but with rt1.3.83 I get the following
error…

----- The following addresses had permanent fatal errors -----
|"/usr/local/httpd/cgi-bin/rt2/bin/rt-mailgate --queue general --action
correspond"
(reason: 255)
(expanded from: rt@peacock.hb.orthogon.de)

----- Transcript of session follows -----
Can’t do setuid
554 5.3.0 |"/usr/local/httpd/cgi-bin/rt2/bin/rt-mailgate --queue general
–action correspond"… unknown mailer error 255

Any quick idea which may help ???

Thanks for your help and regards from Germany and…

Gerd.


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