Rt-1.3.49 installation problem

RT Developers
1

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 299.
Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same error
each time.

Any ideas?

Ben.

2

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 299.
Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same error
each time.

Any ideas?

Ben.

3

Can you give us some more info about your setup?

What database driver? what version of the database?
what os and version? I surmise that you’re running perl 5.6.0,
but kinda need the other info to make debugging go faster.

thanks,
-jesseOn Thu, Mar 08, 2001 at 03:22:20PM -0000, Ben Carter (Lists) wrote:

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 299.
Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same error
each time.

Any ideas?

Ben.

Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Emacs is a pretty good operating system, but Unix has a better editor.

4

I’m getting the same thing. Using MySQL 3.23.33, Linux 2.2.5.

logfile attached below.

Sean

Use of uninitialized value in concatenation (.) at
/usr/local/rt2/lib/RT/Current
User.pm line 79.
Use of uninitialized value in join at
/usr/lib/perl5/site_perl/5.6.0/Log/Dispatc
h.pm line 23.
Couldn’t load from the users database.
Use of uninitialized value in concatenation (.) at
/usr/local/rt2/lib/RT/User.pm
line 802.
Use of uninitialized value in concatenation (.) at
/usr/local/rt2/lib/RT/User.pm
line 816.
DBD::mysql::st execute failed: You have an error in your SQL syntax near
‘))))’
at line 1 at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm
line 29
7.
RT::Handle=HASH(0x8642d8c) couldn’t execute the query 'SELECT COUNT(ACL.id)
FROM
ACL, GroupMembers, Groups WHERE (((((RightScope = ‘System’)) AND
((RightName =
‘AdminUsers’))) OR ((RightName = ‘SuperUser’) AND (RightScope = ‘System’)
AND (
RightAppliesTo = 0))) AND (((ACL.PrincipalType = ‘Group’) AND
(ACL.PrincipalId
= Groups.Id) AND (GroupMembers.GroupId = Groups.Id) AND
(GroupMembers.UserId =
))))'You have an error in your SQL syntax near ‘))))’ at line 1
Use of uninitialized value in join at
/usr/lib/perl5/site_perl/5.6.0/Log/Dispatc
h.pm line 23.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5
.6.0/DBIx/SearchBuilder/Handle.pm line 332.

Sean Walberg swalberg@hsc.mb.ca
Communications Eng, Comm & Info Svcs
Health Sciences Centre [204-787-1010]

5

Sorry!

mysql-3.23.33
Redhat 7 with kernel 2.2.16-22

Ben.From: “Jesse” jesse@fsck.com
To: “Ben Carter (Lists)” ben-lists@aoncue.net
Cc: rt-devel@fsck.com
Sent: Thursday, March 08, 2001 6:42 PM
Subject: Re: [rt-devel] rt-1.3.49 installation problem

Can you give us some more info about your setup?

What database driver? what version of the database?
what os and version? I surmise that you’re running perl 5.6.0,
but kinda need the other info to make debugging go faster.

thanks,
-jesse

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 299.
Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same
error
each time.

Any ideas?

Ben.

Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Emacs is a pretty good operating system, but Unix has a better editor.

6

indeed. I’ve replicated this. I’ll try to have a patch out within an hour or two.On Thu, Mar 08, 2001 at 07:11:43PM -0000, Ben Carter (Lists) wrote:

Sorry!

mysql-3.23.33
Redhat 7 with kernel 2.2.16-22

Ben.
----- Original Message -----
From: “Jesse” jesse@fsck.com
To: “Ben Carter (Lists)” ben-lists@aoncue.net
Cc: rt-devel@fsck.com
Sent: Thursday, March 08, 2001 6:42 PM
Subject: Re: [rt-devel] rt-1.3.49 installation problem

Can you give us some more info about your setup?

What database driver? what version of the database?
what os and version? I surmise that you’re running perl 5.6.0,
but kinda need the other info to make debugging go faster.

thanks,
-jesse

On Thu, Mar 08, 2001 at 03:22:20PM -0000, Ben Carter (Lists) wrote:

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 299.
Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same
error
each time.

Any ideas?

Ben.

Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Emacs is a pretty good operating system, but Unix has a better editor.

jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

…realized that the entire structure of the net could be changed to be made
more efficient, elegant, and spontaneously make more money for everyone
involved. It’s a marvelously simple diagram, but this form doesn’t have a way
for me to draw it. It’ll wait. -Adam Hirsch

7

WOW,

You’ve never worked in commercial support have you Jesse.

That should have been “hmm no, must be your other intalled software, nothing
we can do - there is a patch release sometime in the next year or to”
and thats after 3 weeks of waiting for a repsonse!!

I’m kidding!!

Ben.From: “Jesse” jesse@fsck.com
To: “Ben Carter (Lists)” ben-lists@aoncue.net
Cc: rt-devel@fsck.com
Sent: Thursday, March 08, 2001 7:45 PM
Subject: Re: [rt-devel] rt-1.3.49 installation problem

indeed. I’ve replicated this. I’ll try to have a patch out within an hour
or two.

Sorry!

mysql-3.23.33
Redhat 7 with kernel 2.2.16-22

Ben.
----- Original Message -----
From: “Jesse” jesse@fsck.com
To: “Ben Carter (Lists)” ben-lists@aoncue.net
Cc: rt-devel@fsck.com
Sent: Thursday, March 08, 2001 6:42 PM
Subject: Re: [rt-devel] rt-1.3.49 installation problem

Can you give us some more info about your setup?

What database driver? what version of the database?
what os and version? I surmise that you’re running perl 5.6.0,
but kinda need the other info to make debugging go faster.

thanks,
-jesse

Hi,

Anyone help with this during an install:

/usr/bin/perl /opt/rt2/etc/insertdata
Creating ACL…1.2.3.done.
Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line

Creating users…make: *** [insert] Error 255

I have tried versions 0.22 0.23 and 0.24 of DBIx-SearchBuilder same
error
each time.

Any ideas?

Ben.

Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Emacs is a pretty good operating system, but Unix has a better editor.

–
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

…realized that the entire structure of the net could be changed to be
made
more efficient, elegant, and spontaneously make more money for everyone
involved. It’s a marvelously simple diagram, but this form doesn’t have a
way
for me to draw it. It’ll wait. -Adam Hirsch