I’m proud to announce RT 1.3.18. This release satisfies the requirements
I set for RT 2.0 Alpha 1. Thanks to ivan for doing a bit of spot checking
as I got this release ready. For his help, I forced him to name this release.
If you’re up for playing with rough, unpolished but basically functional code,
please download and check out the “Bear Suit” release of RT. Please
direct all questions and comments to email@example.com.
This release has functional, if fragile, Commandline, Mail and Web
interfaces that should permit all the basic operations that one would
want to perform on a ticket. It’s still somewhat rickety and terribly
insecure, but that’s why it’s just an Alpha.
Alpha 1 supports both mysql and Oracle (though the oracle support is untested
Drag a copy down from
http://www.fsck.com/pub/rt/devel/rt-1-3-18.tar.gz or our CMU
and kick the tires a bit.
I’d caution you not to put it in production yet, as it’s likely to lose incoming
tickets if things go wrong in the mail gateway.
I expect that alpha 2 will come within 2 weeks, but, as always, startup life
has a tendency to get a bit crazy.
jesse reed vincent — firstname.lastname@example.org — email@example.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
A REAL sysadmin challenge is “resurrect five dead mailserver while so ripped
to the gills on mdma that you can’t focus on any given line of text for more
than 10 seconds continuously.”