This script still fails when run. I can’t not run it, as we have almost 2
years worth of rt tickets… some 40,000 tickets… that can’t be lost. I
was getting an error of invalid queue ‘general’ when I run it, so i did
this in the script:
$RT::Handle->SimpleQuery("DELETE FROM Queues where Name =
‘general’");
The script was wiping out the very queue I was trying to use as soon as it
was run, essentially. Now, it will import the queues and doesn’t bitch
about ‘general’ being an invalid queue. However… I get this error now:
Importing tickets…
1…can’t find queue id for 1
’’ is an invalid value for status
main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
Any help with this? Please? I’m SO close to done with this and it’s
killin’ me. Thanks, in advance.
Aubrey King
Global Crossing, Ltd.
IP Systems Engineering
Systems Administrator