Hi Jesse and the rest,
I’m a die hard CLI/email user of RT and I love it, but sometimes my
fingers get ahead of my brain. I was merging a ticket (#1302) into an
older ticket (1223) and I ended up typing 1233 as the target ticket.
Is there anyway to undo such a merge? From looking around at stuff,
it doesn’t seem possible from the CLI…
Thanks,
John
P.S. Yes, we will move to 2.0.x sometime, but when I get some more
time.
| Is there anyway to undo such a merge? From looking around at stuff,
| it doesn’t seem possible from the CLI…
±–>8
The only way to do it is to hack the database directly. I’ve gotten too
much practice at that…
I can send you instructions on how to do it if needed.
brandon s. allbery [os/2][linux][solaris][freebsd] allbery@kf8nh.apk.net
system administrator [JAPH][WAY too many hats] allbery@ece.cmu.edu
electrical and computer engineering KF8NH
carnegie mellon university [linux: proof of the million monkeys theory]