RT 1.0.7 Pulldowns


#1

Jesse-

I’ve got a question for ya.

Currently, the RT tool does not have the capability to change
something about a particular rt from the main menu. For example, I can’t
change the priority on a task directly on the main menu – I would have
to bring up the ticket, then click on the priority (which brings up
another page) then I can set the priority.

Being able to do this in one shot on the main page seems much more
convenient. I would like to go ahead and add that capability to my
version of RT.

However, being the smart and insightful guy that you are, I figured
you did not add this capability for a reason. Was there a reason for not
having this? (one I can think of is that there is a performance reason
in drawing too many pulldowns and text fields). I’d like to know if you
thought of this and rejected before I embark on doing it and come to the
same conclusions you did.

Thanks!

-Eric


#2

There’s no particular reason that it doesn’t exist, other than that it has
never been a big priority. If it’s something you’re interested in working
on, I’d strongly recommend that you do it as a bit of plugin ui for RT2.

    -jOn Fri, May 25, 2001 at 09:01:29AM -0700, Eric Horne wrote:

Jesse-

I’ve got a question for ya.

Currently, the RT tool does not have the capability to change
something about a particular rt from the main menu. For example, I can’t
change the priority on a task directly on the main menu – I would have
to bring up the ticket, then click on the priority (which brings up
another page) then I can set the priority.

Being able to do this in one shot on the main page seems much more
convenient. I would like to go ahead and add that capability to my
version of RT.

However, being the smart and insightful guy that you are, I figured
you did not add this capability for a reason. Was there a reason for not
having this? (one I can think of is that there is a performance reason
in drawing too many pulldowns and text fields). I’d like to know if you
thought of this and rejected before I embark on doing it and come to the
same conclusions you did.

Thanks!

-Eric


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