Jesse-
I’ve got a question for ya.
Currently, the RT tool does not have the capability to change
something about a particular rt from the main menu. For example, I can’t
change the priority on a task directly on the main menu – I would have
to bring up the ticket, then click on the priority (which brings up
another page) then I can set the priority.
Being able to do this in one shot on the main page seems much more
convenient. I would like to go ahead and add that capability to my
version of RT.
However, being the smart and insightful guy that you are, I figured
you did not add this capability for a reason. Was there a reason for not
having this? (one I can think of is that there is a performance reason
in drawing too many pulldowns and text fields). I’d like to know if you
thought of this and rejected before I embark on doing it and come to the
same conclusions you did.
Thanks!
-Eric
There’s no particular reason that it doesn’t exist, other than that it has
never been a big priority. If it’s something you’re interested in working
on, I’d strongly recommend that you do it as a bit of plugin ui for RT2.
-jOn Fri, May 25, 2001 at 09:01:29AM -0700, Eric Horne wrote:
Jesse-
I’ve got a question for ya.
Currently, the RT tool does not have the capability to change
something about a particular rt from the main menu. For example, I can’t
change the priority on a task directly on the main menu – I would have
to bring up the ticket, then click on the priority (which brings up
another page) then I can set the priority.
Being able to do this in one shot on the main page seems much more
convenient. I would like to go ahead and add that capability to my
version of RT.
However, being the smart and insightful guy that you are, I figured
you did not add this capability for a reason. Was there a reason for not
having this? (one I can think of is that there is a performance reason
in drawing too many pulldowns and text fields). I’d like to know if you
thought of this and rejected before I embark on doing it and come to the
same conclusions you did.
Thanks!
-Eric
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
“If IBM wanted to make clones, we could make them cheaper and faster than
anyone else!” - An IBM Rep. visiting Vassar College’s Comp Sci Department.