We have installed RT and everything seems to be running properly -
until we tried to create a new queue.
The queue “newQ” has mail alias firstname.lastname@example.org
However, our e-mail system does not know anything about
this address. How do we make the connection between
the e-mail address and RT?
This is probably a simple problem, but we could not figure
it out from the doc’s or from the README-file that came with
the installation files.
Any suggestion is appreciated
Per-Oddvar Osland Phone (+47) 99 28 68 61
Research scientist Telenor R&D