RSS feeds and Passwords

One of the main reasons we upgraded to 3.2 was because Jesse had told me
that there were now RSS feeds for all searches.

This is, indeed, rather nice.

However, I can’t work out how to subscribe to these feeds in my
aggregator, as I need to log in first!

So, how do I get beyond that?

Tony

I haven’t seen an aggregator that does auth well. If you’re using
apache for auth, tell your aggregator to do auth. Otherwise, append the
user and pass url parameters to the search url and make sure you’re
using SSL so they dont’ go in the clear.On Sep 20, 2004, at 5:12 PM, Tony Bowden wrote:

One of the main reasons we upgraded to 3.2 was because Jesse had told
me
that there were now RSS feeds for all searches.

This is, indeed, rather nice.

However, I can’t work out how to subscribe to these feeds in my
aggregator, as I need to log in first!

So, how do I get beyond that?

Tony


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

I haven’t seen an aggregator that does auth well. If you’re using
apache for auth, tell your aggregator to do auth. Otherwise, append the
user and pass url parameters to the search url and make sure you’re
using SSL so they dont’ go in the clear.

I didn’t realise I could use Apache Auth for RT. That should probably do
the job. I can’t find any details on how to configure this. Any pointers?

Thanks,

Tony

I didn’t realise I could use Apache Auth for RT. That should probably do
the job. I can’t find any details on how to configure this. Any pointers?

There are docs and mailing posts all over the place. “external auth”

seph

I didn’t realise I could use Apache Auth for RT. That should probably do
the job. I can’t find any details on how to configure this. Any pointers?
There are docs and mailing posts all over the place. “external auth”

They may be all over the place, but they’re in places I can’t find.

Searching the wiki for external auth, for example, gives an unanswered
question from someone else wanting to know about this!

Searching for ExternalAuth gives a page that references
’LookupExternalUserInfo’ and ‘WebExternalAuth’ - both of which point to
pages that don’t exist yet.

Is there a searchable archive of the list? I’ve searched what I have and
all I can find is some stuff about NTLM that I don’t understand.

What am I missing?

Thanks,

Tony

I didn’t realise I could use Apache Auth for RT. That should probably
do the job. I can’t find any details on how to configure this. Any
pointers?

There are docs and mailing posts all over the place. “external auth”

They may be all over the place, but they’re in places I can’t find.

Searching the wiki for external auth, for example, gives an unanswered
question from someone else wanting to know about this!

Searching for ExternalAuth gives a page that references
’LookupExternalUserInfo’ and ‘WebExternalAuth’ - both of which point to
pages that don’t exist yet.

I saw the “ask questions here” page in the wiki, and was going to answer this
very question in that page, but then later on I noticed that page said to
quit using it, as it wasn’t useful. hrmm…

Here is how I have used this for one install: (On Debian, the package
request-tracker3.2 is what I am using along with the packages apache-perl and
apache-ssl)

In /etc/apache-perl/httpd.conf:

DocumentRoot /usr/local/rt-3-0-2/share/html/ ServerName rt.domain.com Redirect / https://rt.domain.com/rt32/

In /etc/apache-ssl/httpd.conf:

SSLEnable
ServerName rt.domain.com
Include "/etc/request-tracker3.2/apache-modperl.conf"
DocumentRoot /usr/share/request-tracker3/html/

SetHandler perl-script
PerlHandler RT::Mason
AuthName "RT Authentication"
AuthShadow on
AuthType Basic
require valid-user

In /etc/request-tracker3.2/RT_SiteConfig.pm :

Set($WebExternalAuth , 1);
Set($WebExternalAuto , 1);

This allows me to authenticate against the local shadow stuffs. The only
problem is that you cannot “logout” of RT. I end up opening another
(non-konqueror) browser, and logging into the https website as root:rootpass
to be able to admin the RT instance. I could set my main user as a
superuser, but I haven’t done that yet.

rob

Here is how I have used this for one install: (On Debian, the package
request-tracker3.2 is what I am using along with the packages apache-perl and
apache-ssl)

Thanks for this. I don’t quite understand the shadow stuff, but I’ll bop
our sysadmin and see if he can do anything with this.

Tony