Root auto logs on - Windows install

RT Users
1

I have noticed a few people having a similar problem.

After a new install on a windows platform, I never see the logon page. RT goes immediately into the console logged in as root.

Is there a fix for this?

Thanks

Stuart

2

yes - update to latest version of RT … (if you are using the newest
windows installer)

  1. stop all RT services
  2. download latest RT version (tgz)
  3. unpack the tgz file
  4. copy the new version files into the “old” RT version
  5. start RT
  6. run the db update script (as described in the upgrade procedure)

FilipFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Blakeley
Stuart-A5604C
Sent: dinsdag 24 mei 2005 8:53
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Root auto logs on - Windows install

I have noticed a few people having a similar problem.
 
After a new install on a windows platform, I never see the logon

page. RT goes immediately into the console logged in as root.

Is there a fix for this?
 
Thanks
 
Stuart

CONFIDENTIALITY NOTICE
This E-mail message and any documents which accompany it are intended only for the use of the individual or entity to which addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If the reader is not the intended recipient, any disclosure, distribution or other use of this E-mail message is prohibited. If you have received this E-mail message in error, please delete and notify the sender immediately. Thank you.

3

When I try this method with rt-3.4.2 I get a "server is misconfigured page’.

The db update script you refer to is initdb.cgi, correct?

I can paste back in the old version, run the script and it runs fine,
except for the undesirable auto-login feature.

I’m very new to mysql, apache, and perl so please be verbose with any
advice you might have.

thanks,
Bill

William Rohan
President, Cow Town Productions Inc.
233 N. Pleasant St. #27
Amherst, MA 01002
413.259.1350