Rights needed to see Extra Info under Users

RT Users
1

I know if I give a user ‘UserAdmin’ rights they can see the information
in the ‘extra info’ box in the identities section. But I do not want to
give these users ‘UserAdmin’ rights… what rights do they need in order
to see the information in the ExtraInfo box?

Phil

2

Labonte, Phil wrote:

I know if I give a user �UserAdmin� rights they can see the information
in the �extra info� box in the identities section. But I do not want to
give these users �UserAdmin� rights� what rights do they need in order
to see the information in the ExtraInfo box?
you hack RT a little. See User.pm and User_Overlay.pm there should be
_*Accessible method(s) that return HASH, in this HASH some fields marked
as public, some as private. Change it and clean mason obj cache and
restart apache. IMHO this should work.

long-long time ago wrote full instructions to the ML as answer to
similar question. May be something stored on the wiki.

3

Thanks I will try it.

BTW how do I clear the mason cache… does that happen when I restart
apache?From: Ruslan U. Zakirov [mailto:Ruslan.Zakirov@miet.ru]
Sent: Tuesday, July 12, 2005 2:53 PM
To: Labonte, Phil
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rights needed to see Extra Info under Users

Labonte, Phil wrote:

I know if I give a user ‘UserAdmin’ rights they can see the
information
in the ‘extra info’ box in the identities section. But I do not want
to
give these users ‘UserAdmin’ rights… what rights do they need in
order
to see the information in the ExtraInfo box?
you hack RT a little. See User.pm and User_Overlay.pm there should be
_*Accessible method(s) that return HASH, in this HASH some fields marked
as public, some as private. Change it and clean mason obj cache and
restart apache. IMHO this should work.

long-long time ago wrote full instructions to the ML as answer to
similar question. May be something stored on the wiki.

Phil

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

4

I looked in the archives and I also looked in those files and still did
not work… other thoughts?From: Ruslan U. Zakirov [mailto:Ruslan.Zakirov@miet.ru]
Sent: Tuesday, July 12, 2005 2:53 PM
To: Labonte, Phil
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rights needed to see Extra Info under Users

Labonte, Phil wrote:

I know if I give a user ‘UserAdmin’ rights they can see the
information
in the ‘extra info’ box in the identities section. But I do not want
to
give these users ‘UserAdmin’ rights… what rights do they need in
order
to see the information in the ExtraInfo box?
you hack RT a little. See User.pm and User_Overlay.pm there should be
_*Accessible method(s) that return HASH, in this HASH some fields marked
as public, some as private. Change it and clean mason obj cache and
restart apache. IMHO this should work.

long-long time ago wrote full instructions to the ML as answer to
similar question. May be something stored on the wiki.

Phil

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com