Hello
I was searching for a way to reverse the history on a ticket and found the
answer at this page in RT Wiki:
http://wiki.bestpractical.com/index.cgi?ReverseHistoryOrder
http://wiki.bestpractical.com/index.cgi?ReverseHistoryOrder
Quote from the first answer: “RT-3.4.6 and 3.6.1 have global config option
OldestTransactionFirst”
My problem is that i can’t find any information about how to set (or actual
unset) the OldestTransactionFirst config option. I did try following in
etc/RT_SiteConfig.pm, but without any luck.
Set($OldestTransactionFirst, 0);
Set($OldestTransactionFirst, 1);
Set($OldestTransactionFirst, undef);
Any ideas?
Med venlig hilsen / Best regards
Brian Kjelin Olsen
Systemkonsulent
Schilling A/S
Baldersbækvej 24-26
DK-2635 Ishøj
Tel: +45 70 27 99 00
Fax: +45 70 27 99 10
bko@schilling.dk
<file:///\www.schilling.dk> www.schilling.dk
I changed it to 0, stopped apache, emptied the mason cache, restarted
apache and it just worked.
Brian Kjelin Olsen wrote:
Hello
I was searching for a way to reverse the history on a ticket and found
the answer at this page in RT Wiki:
Request Tracker Wiki
Quote from the first answer: “/RT-3.4.6 and 3.6.1 have global config
option OldestTransactionFirst/”
My problem is that i can’t find any information about how to set (or
actual unset) the OldestTransactionFirst config option. I did try
following in etc/RT_SiteConfig.pm, but without any luck.
Set($OldestTransactionFirst, 0);
Set($OldestTransactionFirst, 1);
Set($OldestTransactionFirst, undef);
Any ideas?
Med venlig hilsen / Best regards
Brian Kjelin Olsen
Systemkonsulent
Schilling A/S
Baldersbækvej 24-26
DK-2635 Ishøj
Tel: +45 70 27 99 00
Fax: +45 70 27 99 10
bko@schilling.dk
www.schilling.dk <file:///%5C%5Cwww.schilling.dk>
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Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati
Brian Kjelin Olsen wrote:
Brian Kjelin Olsen BKO@schilling.dk
Hello
Quote from the first answer: ³/RT-3.4.6 and 3.6.1 have global config
option OldestTransactionFirst/²
Turns out that the wiki had a spelling error… The global option is:
OldestTransactionsFirst, with a plural Transactions…
So if you put the following in your RT_SiteConfig.pm, you should be all set.
Set($OldestTransactionsFirst, 0);
Hope that helps,
Erik Peterson
P.s. I updated the wiki too…