Reverse ticket order in Queue page

RT Users
1

Hi all,

Is there a way to reverse the order of tickets shown in the Queue page
from ascending to descending, meaning the greater the number of a
ticket, the higher it will be shown in the pages?

I found the reverse history in tickets page but can’t make it work for queues.

Any suggestion/help would be appreciated.

Thanks.

2

Hi all,

Is there a way to reverse the order of tickets shown in the Queue page
from ascending to descending, meaning the greater the number of a
ticket, the higher it will be shown in the pages?

I found the reverse history in tickets page but can’t make it work for queues.

Any suggestion/help would be appreciated.

Thanks.

Hi,

try this:

— Results.html 2005-12-02 23:41:00.000000000 +0100
+++ /opt/rt3/local/html/Search/Results.html 2005-12-10 12:26:36.000000000
+0100
@@ -98,7 +98,7 @@

These variables are what define a search_hash; this is also

where we give sane defaults.

$Format ||= $prefs->{‘Format’};
-$Order ||= $prefs->{‘Order’} || ‘ASC’;
+$Order ||= $prefs->{‘Order’} || ‘DESC’;
$OrderBy ||= $prefs->{‘OrderBy’} || ‘id’;

Some forms pass in “RowsPerPage” rather than “Rows”

Torsten