I just noticed that when Requester sends email to my general queue.
RT responds back with a broken multi-part MIME section reflecting the
orginal message but is showing the entire HTML tags.
Has anyone else experienced this.
I know the following workarounds
Ask Requester to change his/her Outlook Express/Netscape Options to
send emai in
Text only. But I don’t have control over that and there are always new
who won’t know this issue.
Is there any configuration that I have missed. I think its
is doing this.
Medi Montaseri, email@example.com, 408-450-7114
Prepass Inc, IT/Operations, Software Eng.