Return ticket owners name using template to requester

RT Users
1

Hello,

I like to notify people of the owner change when someone takes/steals a
ticket. I created a template with {$Ticket->Owner} in it but it just
returns the numerical id and not the name. Is there a way to get the
name from the user id?

Thanks!
–Koji

2

Hello,

I like to notify people of the owner change when someone takes/steals a
ticket. I created a template with {$Ticket->Owner} in it but it just
returns the numerical id and not the name. Is there a way to get the
name from the user id?

$Ticket->OwnerObj->Name

Thanks!
–Koji

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