Hi guys.
I have a scenario when user fills in a form which is then submitted to predefined queue in RT. User should be able to select and fill in a custom field from a dropdown list of custom fields which are setup for tickets that are submitted to this predefined queue.
But I found out that there is no REST endpoint in RT which returns a list of custom fields by queue, so that you could send these custom fields in a ticket to this queue.
Is there any way to achieve this?
Regards,
Oleksii