REST API - Resolve ticket

1

Hi all!

I’m trying to resolve tickets from a python script and the REST API, I can modify and create new tickets but I don’t know how to change the status from new to resolved. It is possible from the REST API?

Thanks

2

Resolving a ticket should be the same as modifying any of the other fields. You should just be able to POST to the ticket edit endpoint /REST/1.0/ticket/<TICKET ID>/edit with content status: resolved