REST - API content type

Hi,

Is there a way to get the REST API create tickets with HTML instead of plain text?

Were creating tickets fine and we can create tickets from the Webui with html, but not via the API where we inject information including html code but only ends up as plain.

Thanks

With a fairly new version of RT (at least 4.2), you should be able to add:

Content-Type: text/html

and send html.On 5/12/16 3:02 AM, Joel Bergmark wrote:

Hi,

Is there a way to get the REST API create tickets with HTML instead of
plain text?

Were creating tickets fine and we can create tickets from the Webui with
html, but not via the API where we inject information including html
code but only ends up as plain.

Thanks


RT 4.4 and RTIR Training Sessions https://bestpractical.com/training

  • Washington DC - May 23 & 24, 2016