Since I am new to RT, it seems like I might be just a little bit early in adopting the new REST2 API.
I am able to create tickets, but don’t know how to create the initial content. Does anyone know what tag to use for this? Or, are these supposed to be entered as comments. I’m fine with that, but am also not sure how to create a comment. The documentation says I need to POST to a certain URL, but doesn’t mention the content at all. I assume I need to use JSON, but have no clue what key to use.
POST /ticket/:id/correspond POST /ticket/:id/comment add a reply or comment to the ticket
Any help would be most appreciated.