I’m trying to use the REST API for:
- Move tickets from an older system into RT
- Pull out statistics for Dashing
- Post notifications to Slack
- Create projects in Toggl for technicians to enter time against
Is anyone using it?
I can’t tell from the documentation here:
https://github.com/bestpractical/rt-extension-rest2 if it’s production
ready or not.
If it’s not, does anyone have suggestions for importing ~20,000
tickets into the system along with ~250,000 ‘comments’?
-AOn Mon, May 18, 2015 at 12:00 PM, Aaron C. de Bruyn email@example.com wrote:
I downloaded the REST 2.0 API from github and installed it as well as
adding it to RT_SiteConfig.pl.
When I attempt to access the interface at
https://example.com/REST/2.0/ticket/33, I initially get a message
saying ‘Authorization Required’.
If I use HTTP Basic Auth to authenticate using an RT account that has
full admin privileges, it starts returning 404 not found.
It does this for any address
I have tried accessing them via POST and GET.
The REST 1.0 API works fine.