I upgraded to 2.0.9 from 2.0.8, and now I can’t seem to resolve tickets.
I’m running it under solaris 5.8, sun4u sparc, on an ultra 250, with a
mysql backend. I do have “ModifyTicket” privileges on all queues.
I can’t seem to change any statuses, in fact, except when creating the
ticket.
Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer@tufts.edu