I can confirm that upgrading to 3.6.2 has fixed this so its a problem with
the deb version or 3.4.1
DavidOn 18/10/06, Kenneth Crocker KFCrocker@lbl.gov wrote:
David,
What groups have permission to update the Custom Field? That set
of privileges is separate than Queue/ticket privileges.
Kenn
LBNLDavid Lane wrote:
I am running the .deb version of RT 3.2 and cannot query custom
transaction fields
Is there a fix for this that anyone can suggest - i’ve checked the
permissions and all seems to be fine so it may be a bugWhen i go into " Modify Custom Fields which apply to transactions for
all queues" the custom field is not listed.
When I go to create query my custom transaction field is not listedCan you cc me into any reply cheers
Regards
David Lane
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com