One of our users has a search format set that is incompatible with
our installation of RT (makes searches link to the wrong place), and I can’t
seem to find a way to reset or even change his default search format.
I that there is a config setting for DefaultSearchFormat, but new users
don’t have this problem, just this older one.
Note that this is a database that was imported to RT 3.8.8 from RT 3.6.7
Jonah Hirsch
One of our users has a search format set that is incompatible with our installation of RT
(makes searches link to the wrong place), and I can’t seem to find a way to reset or even
change his default search format.
I that there is a config setting for DefaultSearchFormat, but new users don’t have this
problem, just this older one.
Note that this is a database that was imported to RT 3.8.8 from RT 3.6.7
Most likely, he has an old broken Pref-SearchDisplay.
Find his user id, use it to select from the Attributes table and then
use sbin/rt-attributes-viewer to confirm that the format looks wrong.
You can then safely delete it from the database.
-kevin
Hmm…I do not have a an rt-attributes-viewer in my /opt/rt3/sbin/ folder,
and locate can’t find one either.
Jonah HirschOn Thu, Jul 15, 2010 at 7:12 AM, Kevin Falcone falcone@bestpractical.comwrote:
rt-attributes-viewer
Hmm…I do not have a an rt-attributes-viewer in my /opt/rt3/sbin/ folder, and locate can’t
find one either.
It should be in your install tarball. Looks like someone neglected to
add it to the install list though. You can grab it from a fresh
tarball.> On Thu, Jul 15, 2010 at 7:12 AM, Kevin Falcone <[1]falcone@bestpractical.com> wrote:
rt-attributes-viewer