Remove “SeeQueue” privilege of user (or group) that you don’t want that has access in a specific queue. Don’t forget set “ShowTicket” for Unprivileged Group… and will work fine!
-----Mensagem original-----De: firstname.lastname@example.org
[mailto:email@example.com]Em nome de Jay
Enviada em: quarta-feira, 23 de fevereiro de 2005 15:33
Assunto: [rt-users] RT 3.4.1 - unowned tickets display
Is there a way to make the “10 Newest unowned tickets” display, only display
the newest unowned tickets for a specific queue? By default, it shows ALL
tickets, no matter what queue but I’d like to be able to make it queue
specific so that the different queue owners only see new unowned tickets for
RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact firstname.lastname@example.org for details.
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