Requiring a Subject on new ticket?

RT Users
1

When someone submits a new ticket through e-mail is there a way force them
to add a subject or the ticket won’t be created? We’re running RT 3.8.7

2

When someone submits a new ticket through e-mail is
there a way force them
to add a subject or the ticket won’t be created? We’re
running RT 3.8.7

Hi Juan

This extension seems to work ok:

Or you could write a piece of custom ajax and perl, which is fired by the on
submit

regards
Garry

Dr Garry Booth
IT Services
Loughborough University