I have installed Requesttracker 3.2.2, on a Redhat Linux AS 2.1
system. I am running Apache 1.3.31 (compiled and installed
from source), and I am using mod_perl 1.29.
I have installed perl-5.8.5 into its own tree at /usr/local/perl5/perl5.8.5
(I also modifed /usr/bin/perl to point to that perl).
The installation of requesttracker was not entirely clean.
A number of modules needed to be installed by downloading them
and then doing the install.
When I access requesttracker via the web, it appears that
it is working.
However, if I click on Tickets the web browser never gets to the
next web page, it just indicates the browser it is attempting to get the
Search/Build.html web page.
If I check the httpd processes with top, it shows one of them is using
nearly all the cpu.
I have installed Requesttracker 3.2.2, on a Redhat Linux AS 2.1
system. I am running Apache 1.3.31 (compiled and installed
from source), and I am using mod_perl 1.29.
I have installed perl-5.8.5 into its own tree at /usr/local/perl5/perl5.8.5
(I also modifed /usr/bin/perl to point to that perl).
I believe you’ll need to rebuilt mod_perl against that perl install as
well.
I have installed Requesttracker 3.2.2, on a Redhat Linux AS 2.1
system. I am running Apache 1.3.31 (compiled and installed
from source), and I am using mod_perl 1.29.
I have installed perl-5.8.5 into its own tree at
/usr/local/perl5/perl5.8.5
(I also modifed /usr/bin/perl to point to that perl).
I believe you’ll need to rebuilt mod_perl against that perl install as
well.
seph
Yes, I had already rebuilt mod_perl using apache and perl-5.8.5.
If I check the apache logs I see that when I click on any
link I see a corresponding entry in the log. Unless I click on the
Tickets link. When I click on Tickets, the cpu jumps to near 100%
on one of the httpd processes and I do not see a corresponding
entry for Build.html. Then I need to restart apache before any link
will work.
For example, the access log shows
If I click on Tools I see
x.x.x.x - - [18/Oct/2004:13:02:32 -0500] “GET /NoAuth/webrt.css HTTP/1.1”
200 7316
x.x.x.x - - [18/Oct/2004:13:02:32 -0500] “GET /Tools/Offline.html HTTP/1.1”
200 7618
If I click on Admin, I see
x.x.x.x - - [18/Oct/2004:13:02:37 -0500] “GET /NoAuth/webrt.css HTTP/1.1”
200 7316
x.x.x.x - - [18/Oct/2004:13:02:37 -0500] “GET /Admin/ HTTP/1.1” 200 6687
But if I click on Tickets, I only see
x.x.x.x - - [18/Oct/2004:13:02:45 -0500] “GET /NoAuth/webrt.css HTTP/1.1”
200 7316
It appears that the software gets hung up in the Build.html
module. Is there a way to generate output so one can see where
it might be bogging down?
I have checked over the RT_SiteConfig.pm file a number of times
but haven’t found some place where I may have entered the wrong value.