Requestors not receiving mail

RT Users
1

I am running RT 3.4.5, and today I added another 6 ques for an even
dozen. But my new queues even though they appear identical to the old
ones, do not send email the requestor. We have disabled autoreply upon
initial creation of the ticket. Other then that it is a default install.
Scrips haven’t bee modified either.

Logs say:

No recipients found. Not sending.
(/usr/lib/perl5/vendor_perl/5.8.6/RT/Action/SendEmail.pm:249)

Thanks in advance,

Cheers,

Tom

2

Never mind, the user had change $NotifyActors in RT_Config.pm.From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Thomas
Vincent
Sent: Wednesday, May 24, 2006 2:16 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Requestors not receiving mail

I am running RT 3.4.5, and today I added another 6 ques for an even
dozen. But my new queues even though they appear identical to the old
ones, do not send email the requestor. We have disabled autoreply upon
initial creation of the ticket. Other then that it is a default install.
Scrips haven’t bee modified either.

Logs say:

No recipients found. Not sending.
(/usr/lib/perl5/vendor_perl/5.8.6/RT/Action/SendEmail.pm:249)

Thanks in advance,

Cheers,

Tom