Please join us for our next remote training session!
Request Tracker for System Administrators
Date: June 24th, 2020
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)
Agenda to include:
- Installing RT
- RT dependencies
- Perl for RT
- Database options and considerations
- Integrating and managing email
- Tuning RT and your database
- Profiling and debugging RT
- Installing extensions
- Upgrading RT
Other sessions include; Request Tracker User Training, Request Tracker Administration, Request Tracker Integration and Automation, Request Tracker for Incident Response (RTIR), and RT Development: Writing RT Extensions. We will announce the dates for the remaining sessions soon.
To see the full details and sign up for our sessions please visit our training page .
If you’re from an academic institution, are a current support customer, or plan to attend multiple sessions please contact us ahead of time to arrange for special pricing.