Thank you all for your replies.
The installation is “complete”, but I am having
configuration problems now.
When I do “http://localhost”, I get a forbidden access
error and when I look at the apache error log, it says
something like “/” cannot be accessed.
I made the apache user “wwwrun” a member of "rt"
I used “Fastcgi” module instead of “modperl1” with Apa
che 2.0 on Suse 9.1 Pro with “mysql” and “Postfix”.
I changed some of the entries in RT_Siteconfig.pm, but
I didn’t know what values to use for “WebPath”,
“WebBaseURL”. I set them to “/opt/rt3” and
I added a new “rt3.conf” file, just as it is mentioned
in the documents and included it in httpd.conf file.
I used “fastcgi” because two of the Perl modules -
“Request” and “DBI” - kept complaining that they need
"modperl" version < 1.99 (I have version 1.99.22) and
so could not be installed.
Could somebody tell me what am I doing wrong?
I was trying to install Request Tracker 3.2.2 on
9.1 Professional. The perl
modules for some reason do not install when try to
install them using CPAN. It spits messages like
following. one of the messages is:
“Warning: prerequisite Test::Manifest 0.9 not
Writing Makefile for XML::RSS
---- Unsatisfied dependencies detected during
Shall I follow them and prepend them to the queue
of modules we are processing right now? [yes] no”
Why is CPAN not fetching and installing or fixing
How do I fix them?
perl -MCPAN -e shell
type “o conf init” and press enter
…then choose/configure the default
options/behaviour for the
CPAN module. After that you type
o conf commit
Did anybody install Request Tracker on Suse 9.1
It should install on almost all Unixes which have
without a problem. The only problems may come during
If so, which Apache module “mod_perl or fastcgi”,
Use any that you prefer. They all work!
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