Hello,
After upgrading from version 4.4.3 to 5.0.7, we noticed that the “More about requestors” section in the ticket detail is no longer expanded by default. In the version 4.4.3, this section was always visible, but now we have to click the arrow (on the right side of the box) to see the user details.
This behavior is inconvenient because it requires manually expanding the section for every ticket, which is time-consuming. Is there a way to ensure that the “More about requestors” section is always expanded?
Thanks for any advice.